Child Protection & Welfare
supports and adheres to the Child
Welfare in Swimming Procedures & Guidelines issued by the ASA. All of
our coaches have are CRB checked and we have a Child Welfare
Officer who should be the first point of contact if you have any concerns.
- 0808 100 4001
The service is provided for anyone involved in swimming,
including children and young people who believe that the welfare of a young child
is at risk. This could be neglect or abuse, bullying or fear of someone, or anything
that is worrying you and you don't know who to discuss it with.
ring, you will hear a message. This will explain that you wish to speak to someone
urgently or it would not be convenient for someone to call you back - you can
press a number to transfer straight to the NSPCC Child Protection Helpline. This
will be answered by trained and experienced counsellors who will advise you and
act to protect children.
If there is a problem with someone calling you
back and you wish to speak to someone who understands swimming, you will need
to leave your telephone number and time when it is convenient for one of our Child
Protection Group to ring. These people are members of swimming clubs who work
in child welfare as a profession and have volunteered to help this ASA programme.
If there is an issue which causes concern the ASA will act to protect the child.
SwimLine calls are free and do not appear on itemised bills unless the
call is made from a mobile phone. SwimLine does not use the 1471 code or any other
call return or call display facility. If you leave a message they aim to ring
back during the next working day. If you phone over the weekend, they will aim
to contact you on Monday.
SwimLine: 0808 100 4001
NSPCC Child Protection
Helpline: 0808 800 5000 - (open 24 hours a day and calls are free).